![]() Viruses and Malwares are usually integrated illegally to a genuine software this is the reason why Microsoft recommends the installation of the signed software and drivers only, to avoid any damage to your Windows operating system. Often software problems start by an annoying pop-up or by a fake advert which will take you to a wrong website where you download an unsafe software. Before our IT engineer takes any action they will make sure that your personal data (Photos, Video, Documents) is backed up. No worries, if it is the case with your windows computer, your data is still recoverable. Software problems are frequent compared to hardware problems, they can be caused by a virus or malware attack, incompatible software or drivers and sometimes even by a windows updates especially Windows 10 updates which freezes in the middle of the installation and as a result your computer wont boot up until Windows 10 is loaded or reinstalled again.
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